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At Rota Treyler Servisi, we take the security and privacy of your personal data seriously. Under Turkish Personal Data Protection Law No. 6698 (“KVKK”), and in our capacity as data controller, we process the personal data you share with us through the contact forms on our website, such as your name, email address, phone number and the content of your message, for the following purposes:

• receiving, assessing and responding to your requests and complaints,
• providing our heavy vehicle and trailer maintenance, repair and service work,
• communicating with you.

We keep your personal data for as long as necessary for these purposes, namely for 2 (two) years after your request has been completed. Where a longer period is required by law (for example, retention periods for commercial books and records), the statutory period applies. At the end of the retention period, your data is deleted, destroyed or anonymised.

Your personal data may be shared with authorised public bodies where required to comply with legal obligations, within the conditions and purposes set out in Articles 5 and 6 of the Law.

As a data subject, you may exercise your rights under Article 11 of the Law (for example, to find out whether your data is processed, to request information about it, or to request its deletion or destruction) by emailing us at servis@rotatreyler.com.